Service

Service

　　The company upholds the philosophy of integrating knowledge and action and continuously creating value for customers, and makes a solemn commitment to the quality of the products and services it provides:

　　1. The company provides value-added services for customers' blast furnaces, hot blast stoves, and metallurgical coke ovens and other industrial kilns by providing reasonable technical design schemes and optimized refractory material configurations to achieve low energy consumption and long service life.

　　2. The company strictly follows the requirements of ISO9001:2008 International Quality System, establishing a traceable product quality management system covering the entire process from raw material procurement, selection, processing, particle size ratio, mixing, molding, sintering, selection, inspection, and packaging, ensuring that product quality meets customer usage requirements and providing product services to customers.

　　3. The company will strictly follow the customer's schedule requirements, carefully organize, scientifically control, and strictly control each link from product production to transportation to ensure the customer's construction schedule, and will never cause delays due to the company's products not arriving on site.

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